
Think Twitter is a waste of time? Many heavy Twitter users turn to the site first for breaking news. Some are even finding special deals.
If you follow @pma2010, you’ll find that you can get a free PMA 2010 trade show badge, insights into the upcoming event, and industry-related news.
Why should you join Twitter?
Well Guy Kawasaki is a big user, and he sat down with PMA Magazine to discuss how businesses can use Twitter:
PMA: Many business owners are skeptical about the value of being on Twitter. What’s your response?
Kawasaki: I can’t say I blame them, because the first time you look at Twitter, you think: “What is this crap? Why do I care if Lonely-Boy15’s cat rolled over?”
That is a very logical, understandable re-sponse indeed. If you don’t have that response, something is wrong with you.
The thing to do is to push beyond that. I think the scales come off your eyes when you start using searches. Let’s say I’m the vice president of marketing for Nikon. I would get on Twitter and immediately start doing dedicated searches for “Nikon,” plus “Canon” and all my other competitors. I would also search for the word “photography.” I would constantly monitor what people are saying about my brand, my competitors, and the general subject of photography.
My goal would be for my “@Nikon” Twitter account to be known as a source of information, not just about Nikon, but also about photography in general. The @Nikon account can be used just to push out coupons, promotions, and similar things – that’s a very legitimate use. If you want to go beyond that, you tweet about photography-related things you find on other websites, such as, “Check out this incredible collection of inauguration pic-tures from the Boston Globe,” and you include the link. Or, “Here is a link to some great portrait tips.” So your tweets are not just about the brand, but also about the utilization of cameras.
What will happen is Nikon will tweet that out to their thousands of followers. Their thousands of followers say: “Wow, this is really useful. I will retweet this to my thousands of followers.” Pretty soon, hundreds of thousands of people will see this thing that originated with a Nikon tweet. Many of those people will begin to follow Nikon, and it just gets better and better. That’s the way to use Twitter.
Guy Kawasaki will show PMA 2010 attendees how to use one of the most powerful tools on the internet, Twitter, to increase sales and customer loyalty at his Official Business Session on Feb. 23 at the Anaheim Convention Center in Anaheim, Calif.